According to the requirements, how long may telecommunicators receive training in a 24-month period?

Telecommunicators are required to receive training to maintain and enhance their skills, which is essential for effective communication in public safety roles. The specified amount of training within a 24-month period is at least 20 hours. This requirement is intended to ensure that telecommunicators are well-prepared to handle various situations that may arise during their duties, including emergency responses and effective communication with the public and first responders. By stipulating a minimum of 20 hours, the training framework underscores the importance of continual professional development in the field of telecommunication, contributing to overall public safety and operational efficiency.